Returns & Refunds

Satisfaction Guaranteed - Our 30 day guarantee to you.

At Viral Lights, we want you to be fully satisfied with every aspect of your purchase, from the product quality to the shipping process. If you are not satisfied with an item that you have purchased, we are committed to offering you a full refund within 30 days of delivery. 

We may ask you to return your product to our facility in Miami, FL in order to receive this refund. Refunds generally take 2-3 business days to appear in your bank account after being issued.

We’d love it if you reached out to us at with details as to why you are unsatisfied with your purchase so we can continue to improve our products and services!